On 6 November 2025, VoxUkraine and Global Government Technology Centre (GGTC) Kyiv presented the results of their joint report “Reform Radar: Tracking Ukraine’s Digital Transformation” and announced the launch of the GovTech Reform Index — a new analytical tool that will regularly track the dynamics of digital reforms.
Over recent years, Ukraine has advanced from the first electronic services to building full-fledged digital ecosystems that have become a foundation of state resilience — even amid wartime challenges.
The Reform Radar report was developed by GGTC Kyiv and VoxUkraine, with the support of Switzerland within EGAP Program, which is carried out by East Europe Foundation. It investigated more than 100 regulatory acts adopted between 2019 and 2024, illustrating how public administration has evolved — from paper-based procedures to digital standards and integrated systems.
Among the key achievements are the emergence of a culture of openness and innovation within the public sector, institutional transformation of the state, and Ukraine’s position as one of the global leaders in digital government. At the same time, the study highlights ongoing challenges such as aligning legislation with EU norms, strengthening cybersecurity, and ensuring the inclusivity of digital services.
The GovTech Reform Index: Turning Data into Insight
The next step in the GGTC Kyiv and VoxUkraine collaboration is the GovTech Reform Index, an analytical tool designed for systematic monitoring of digital reforms in Ukraine.
The Index evaluates the potential of new digital initiatives and legal acts across three criteria: innovativeness, feasibility of an initiative or legal act, and sustainability of impact. Built on independent expert assessments, it helps identify which policy areas hold the greatest potential for further development.
This data-driven instrument will support the government, international partners and research institutions in making informed decisions. As both teams emphasize, the goal is to spearhead digital transformation into a sustained public policy with a measurable impact , not just a sequence of initiatives.
“Digitalization is a cross-cutting change visible across many sectors — from education and healthcare to defence and beyond. Our goal through the tools presented today is to show that digital transformation goes far beyond what we see on our smartphones — it’s about systemic changes taking place across multiple areas in Ukraine,” — said Svitlana Slipchenko, Deputy Executive Director of VoxUkraine.
“For Ukraine, digitalization is not a luxury — it’s a necessity. It’s a backbone of Ukraine’s resilience at times of acute crises and full-scale war. But the speed of transformation must go hand in hand with sustainable results and impact. Given the existing gaps in consistent analysis of the achieved results, we are building accessible analytical tools that allow digital governance experts, from those designing policies to creating digital solutions, to measure progress and plan the next steps using robust evidence base,” said Zoya Lytvyn, Head of the Global Government Technology Centre Kyiv.
Reflecting on the Journey and Looking Ahead
An important part of the event was the panel discussion “Start – Stop – Continue: Lessons of Digital Transformation”, moderated by Oleksandr Strelnykov, Editor-in-Chief of AIN.UA. The discussion featured Yehor Razohrieiev (Ministry of Justice of Ukraine), Viktor Nestulia (DREAM Project Office), Roman Lanskyi (Strimco), and Oksana Hrechko (UNDP Ukraine).
Speakers reflected on how Ukraine’s digital transformation began — from the launch of Prozorro and eHealth to the establishment of the Ministry of Digital Transformation and the creation of the Diia ecosystem. They discussed how open data and strong partnerships between government, business and donors became key drivers of reform, helping Ukraine move fast and remain resilient even in crisis.
Looking ahead, participants emphasized the need to balance innovation and stability — continuing to test new approaches while institutionalizing the most effective ones. Among the priorities for the next stage are harmonization with EU legislation, a stronger culture of experimentation in the public sector, greater cybersecurity of critical registries, and maintaining a human-centered approach to digital reforms.
The event marked a continued effort by GGTC Kyiv and VoxUkraine’s to analyze five years of Ukraine’s digital reforms and to develop tools for evidence-based policy monitoring. Going forward, the teams will continue to capitalise on both instruments: the GovTech Reform Index as a quarterly assessment of the potential of new digital initiatives, and the Reform Radar as an annual analysis of their results and impact.
Both tools aim to support a systemic approach to building digital policy for Ukraine — with clear benchmarks, transparent metrics and open data to assess not only the pace but also the quality of the country’s digital transformation.
The Global Government Technology Centre (GGTC) in Kyiv became the second GovTech centre in the world after Berlin and the 21st Centre for the Fourth Industrial Revolution (C4IR) in the World Economic Forum network. GGTC Kyiv is supported by Switzerland within EGAP Program, which is carried out by East Europe Foundation, and initiated by the Ministry of Digital Transformation of Ukraine and the World Economic Forum.
Vox Ukraine, а civil society organization, was founded in 2014 after the Revolution of Dignity. lts mission is to modernize Ukraine and raise the level of economic discourse to ensure effective public governance and the well-being of Ukrainians. For over 10 years, Vox Ukraine has been conducting quantitative assessments of reforms through its Reform lndex project.
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The authors do not work for, consult to, own shares in or receive funding from any company or organization that would benefit from this article, and have no relevant affiliations
